Top 10 Most Transformative Technologies

Here are the top 10 technologies the 350 experts said would be most transformative in the coming year :

Artificial intelligence
Big data(especially when used for personalization)
Augmented reality, virtual reality, and mixed reality

(some are now refering to this as XR: extended reality)
Bots, chatbots, and messaging
Mobile
(especially when using geolocation technologies)
Voice-first computing
(voice search, smart assistants, voice-based commerce, voice-first interfaces)
Blockchain and cryptocurrencies
Messaging and brand
(in other words, no technology at all)
Performance marketing
(data-driven, ROI-focused marketing)
Customer databases